We ask all our clients for their comments when they return from their trip. As well as comments on particular places,
hotels etc, we ask two important general questions about their overall experience.
Here are their most recent replies.
How would you rate your holiday overall?
Our holiday in Costa Rica was wonderful, and both Cathy and I want to thank you for your efficient organisation, including the choice of hotels and extra suggestions about where we should visit.
We were charmed by the Costa Ricans, and were given a great welcome at each hotel we stayed at – particularly the smaller ones, like Aroma del Campo, Chayote Lodge and Danta Lodge.
I am very pleased that we decided to stay at Villas Kalimba, as the little villas were comfortable and the whole place was very pretty. Roberto cooked a sumptuous seafood dinner one night, though I should add that all our meals (with special mention for Danta Lodge) were outstanding. I hadn’t expected such a high standard of cuisine.
The arrangements all worked very smoothly. Guides were very good. Forest tours were excellent. Tenille put together a varied itinerary which suited us perfectly.
Having Andres as our guide for all of the first 2 weeks and Giovanni as the driver made a difference; we just relaxed in the knowledge we were in good hands.
Thank you, you did arrange our trip &of a lifetime;.
We went with you because of your knowledge of the region. It was a really good trip.
We really had a wonderful holiday. Thank you so much for all your help.
Everything was well organised and run smoothly. Thank you.
Faultless - Costa Rica is an interesting place and you have ensured we squeezed every drop on this self-drive tour. From the Caribbean to the Pacific we were marvelled at the wildlife, the rainforest, the cloud forest and the kind hearted people. We were heavily involved in designing our itinerary and your knowledge has made sure we got what we wanted.
Very efficient, great transport.
Met all our needs and what was promised/asked for.
All transport pick ups between places were on time, and in comfortable cars. Well arranged and well delivered - thank you.
We felt relaxed from the moment we arrived in Havana. Our guides and driver could not do enough for us, knew exactly what we wanted as they bothered to listen and get to know us.
We had a fantastic holiday in an amazing county.
The privilege of enjoying such astonishingly close contact with a group of spectacular wild animals is what makes a visit to the Galapagos Islands such a unique and wonderful experience. For us it certainly didn't disappoint - it was just brilliant.
Overall a really outstanding holiday. Costa Rica hadn't been high up on my list of places to visit, we all agreed that it was well worth going. We would not have done whitewater rafting and zip lining unless you had suggested them.
We had a highly enjoyable trip.
The organisation of transfers were excellent and guided tours were informative and relaxed. The Costa Rican people were delightful.
This was our second holiday with Geodyssey, and we had a great time in an amazing country.
Our choice of Birds and Culture as a tailor-made tour exceeded our expectations and proved to be an excellent combination, enabling us to enjoy much of what Cuba has to offer. It would be difficult to improve on the balanced programme our itinerary provided. This ensured that all 4 of us, with our varying interests, found every day to be full of interest and many surprises. The birding proved to be very successful, with 128 species seen on this trip, including 19 of the 22 endemics.
There is no doubt that Geodyssey's knowledge of Cuba was a key factor in ensuring that we would learn so much about the island and have such great fun in doing so.
We saw some interesting sights, beautiful scenery, listened to many Cuban musicians, met many lovely people throughout the island.
All in all excellent trip. All your arrangements very good. All guides friendly and knowledgeable.
We were extremely impressed with the overall holiday.
We are grateful for all the meticulous attention to detail.
Tenille organized our trip as requested and was helpful over changes that had to be made. She was prompt in replying to queries.
Excellent service provided. All guides very knowleageable and very patient which contributed to a wonderful experience.
We had a fantastic trip. The travelling was gruelling at times, and the weather far wetter than expected, but the culture, the politics and the history more than made up far that.
Great holiday, great wildlife, lovely people, would go back. Terrific guides, majority of drivers were considerate and knowledgeable (one even diverted to show us a sloth he had seen).
Trinidad: Excellent service. Tobago: Very good local guide at Blue Waters Inn.
We had a fantastic holiday and loved Nicaragua.
We had a lovely time in Trinidad and Guyana and most things went exactly to plan.
We have just returned home from a brilliant holiday in Costa Rica and wanted to say many thanks for all of your help in making it such a success. Your advice, and the discussions we had initially, resulted in us getting the locations, travel and accommodation spot on. Good vehicles, on time, safe driving and excellent English. The wildlife guides all spoke excellent English and were very knowledgeable naturalists and were well educated on the wildlife.
Overall, we had a great holiday and would definitely return to Costa Rica. All our connections worked like clockwork, from being picked up at the airport, taken to our various hotels and on our trips.
Our guide was courteous and knowledgeable and looked after us all very well. It helped that we were a small group and that we got on together very well.
We had a wonderful holiday in Panama. Thank you so much for making the arrangements for such a varied and interesting itinerary.
This holiday was a wonderful introduction to some of the variety that Panama has to offer. The areas we visited were well chosen in light of what we told you, and we loved all of them. We would certainly consider returning to Panama, and using your company again.
Apart from flights we really enjoyed the holidays which ran very smoothly and was unforgettable experience. A big thank you to Tenille. It was helpful that Tenille has first hand knowledge of the accommodations.
We are in the lounge at Panama airport waiting to fly home after a wonderful holiday. We'd like to thank for your efforts in arranging things for us. First of all we'd like to say that all of the hotels and lodges were as described them, or were even better. Most offered really fine views which greatly contributed to the memories we took away.
We would highly recommend you to others requiring the same sort of trip. We find it difficult to think of any adverse criticisim.
Your advice had been useful especially the transfers. We were met at all the locations on time which was good. We enjoyed being out of tours and in quite locations. The wildlife lived up to expectations.
We loved this trip and would recommend a self drive in Cuba to anyone as driving is easy (despite pot holes) and roads easier to find than we anticipated. Fuel also easier to obtain than thought.
Delivered to our brief 100% - listened and delivered. All arrangements ran like clockwork. Very high overall standard. Very personal, tailored trip, will use Geodyssey again. Thank you Geodyssey/Tenille - you made our trip!
Overall, our visit to Costa Rica was fantastic and credit to Geodyssey for putting together a brilliant itinerary. Arrangements ran like clockwork and good value for money. Thank you
We are very happy with the tour overall.
Superb!! We felt spoiled all the way: Geodyssey had selected the best hotels, all transfer were smooth. The advice upfront was exceptional and everyone we met was helpful.
Very enjoyable holiday. Very good service and plan from Geodyssey. The accommodation was excellent throughout the country, particularly Jardin del Eden.
Generally a very enjoyable tour. Would book with Geodyssey again if going to Cuba.
Really enjoyed our holiday. Selfdrive was great.
Everything went well and we had a great time. Being out of season had two disadvantages. One, it was wet every day, not all day but usually late afternoon into the evening. Two, it was very quiet with few other tourist. Nevertheless we enjoyed it thoroughly.
Thank you for the wonderful holiday that you had organised for us. We had a great time and was one of the best holidays we had been on.
Thank you very much for organising a memorable holiday.
The guide and driver were excellent especially as disruptions due to demonstrations and eruption of Cotopaxi.
It all went smoothly and we enjoyed ourselves greatly. We would certainly recommend to others. Very helpful in putting together the itinerary, we wanted several versions of it to meet our requirements. Thank you.
We had an incredible trip, all ran really smoothly in Costa Rica. Your advice about what to do/has long to stay in places was spot on. The places we stayed were all wonderful and the San Jose hotel was perfectly central. All the correspondance and support before our trip was excellent. Everything was amazing and we are really grateful, it was a magical few weeks. Thank you!!!
Excellent understand of our specific requirement, guides high standard, good use of transport system.
How would you rate the service you received from us?
Tenille Moore very helpful and knowledgeable about Costa Rica. Only possible omission - we would have liked to fit in a coffee/chocolate tour but where?
The opportunity to speak to Tenille in Costa Rica was much appreciated.
Your team were very informative and really helpful with our planning. Our itinerary had to be changed due to hurricane damage and this was done efficiently and with discussion.
Extremely helpful and answered all queries with informative answers.
Being personalised there was a lot of swapping and changing. Tenille was most helpful and accommodating with fast replies really suiting our plans and putting together our perfect itinerary.
Good , personal service from Jack Brooker. Thank you.
Generally an excellent trip and we would recommend Geodyssey. Travelled with friends and have added relevant comments to this review
Good = very good! Jack excellent.
Tenille was very patient with us.
Tenille Moore responded to this review:
It was a pleasure!
Perhaps choose another hotel at Uvita if people staying longer than one night.
Pleased impress upon your clients that a universal plug is a must. Despite plead to save water, the only place that had a plug was Hotel Presidente!
Excellent support from Tenille and Jack before and during trip.
Appreciated having no pushy or hard sell tactics for excursions.
Overall we were very impressed.
Pura Vida. Muchas Gracias.
As usual Gillian. All brilliant. Full of variety, which we like - great hotels and guides.
Could not have been better. Thank you!
Tenille was first class and gave us excellent advice throughout. Thank you.
Our plane was late taking off, because the crew were held up in traffic, so we understand why you wanted us staying not too far from the airport on the last night. Overall a great holiday. Thank you for organising it for us.
We have no reservations about recommending your company and this trip to other friends.
Tenille was very helpful and knowledgeable.
You fulfilled our brief perfectly. The variety and activities were just right.
Gillian Howe very good to deal with
All worked extremely well including when we asked to change plans slightly.
I had a long conversation with Tenille about our itinerary and I felt we were in good hands.
It was unbelievably well organised. Thank you Tenille for everything.
Excellent service from Geodyssey. The "in country" contacts at start and end of our tour was a nice touch. We will certainly use your services again, if we venture to Latin America.
No key issues. Questions dealt with very clearly.
Remarkable organisation! Everything according to plan. Thank you!
Since our return, we have recommended your company to several friends interested in visiting Costa Rica.
Our flight from Gatwick was delayed for a day and Tenille was excellent in quickly reorganising a revised itinerary for us.
All went according to plan.
Wouldn't hesitate to recommend you. A pleasure dealing with Tenille (and her pug!)
All your help and support throughout was very much appreciated. You know the area and advised us well. Thank you.
Our request for the two single rooms close together at each location was perfectly arranged and appreciated.
We would like to say a huge thank you to Tenille who helped us in putting together a varied and interesting itinerary.
We particularly appreciated the flexible way in which we were able to modify the base trip to accommodate specific requirements. The information and itinerary were important so that we could check on what to expect before leaving.
Tenille was always very helpful.
Many thanks to you and your colleagues both in London and Costa Rica.
Many thanks for helping organize the trip for us
Tenille very quickly understood our needs and made suitable proposals.
Geodyssey's local knowledge helped us to get the right locations for us.
Tenille was very helpful organising our trips and flights.
Geodyssey met our brief in full and respond in a very prompt and helpful way.
Would definitely recommend Geodyssey! All our dealings with Geodyssey have been superb and have exceeded our expectations.
Very good level of service!
Thank you for all your hard work.
Tenille Moore and Gillian Howe were both brilliant pre-departure. They always got back to us with helpful answers to questions very promptly. We felt that they had considered our itinerary carefully and made good suggestions for the order of tours, the right walks, etc.
Advice on visit to Quito, hotels, etc was very useful.
Alexandra Cagney was excellent, sorting out changes to requirements and making useful suggestions.
All the staff that I spoke to were hugely helpful and you came up with a brilliant itinerary.
Many thanks to Patricia and Alexandra.
Helpful and very responsive. The colour brochure is very attractive.
Geodyssey excellent. Brilliant arragements throughout. Tenille's a star! Very helpful, flexible and imaginative.
Tenille was very helpful, clearly knows Costa Rica and helped us make good decisions about fully customising the itinerary to suit us, and make our dream honeymoon.
There were some discrepances between the itinerary provided by you and that provided locally.
Gillian Howe responded to this review:
Thank you for pointing this out. I have discussed this with our local partners. They had just brought in a new member of staff who was not yet keeping things properly up to date. Discrepancies like this should not happen, many apologies.
All went smoothly and things put in place to do all the things I asked to do.
Thank you so much for organising our wonderful holiday to Costa Rica.
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